Privacy Policy

Our Commitment to Your Privacy

Your privacy is important to us. This Privacy Policy explains how Journie collects, uses, processes, and protects your personal information when you use our travel planning application and website. Important: Journie is currently in pre-launch phase and available through our waitlist program.

As an independent developer, we are committed to transparency and giving you control over your personal data. We implement privacy-by-design principles in every aspect of our service.

By using Journie or joining our waitlist, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information You Provide

We collect the following personal information that you voluntarily provide:

• Account Information: Email address, username, profile information
• Travel Content: Itineraries, travel plans, notes, photos, and documents
• App Preferences: Settings, themes, notification preferences
• Communications: Feedback, support requests, and correspondence with us
• Waitlist Information: Email address and communication preferences (pre-launch)

Information Automatically Collected

We automatically collect limited technical information necessary for app functionality:

• Device Information: Device type, operating system version, app version
• Usage Analytics: Feature usage, session duration, performance metrics (anonymized)
• Location Data: Only when explicitly enabled for travel recommendations
• Crash Reports: Technical diagnostic data to improve app stability
• Log Data: IP address, access times, and error logs (temporarily retained)

Information We Do NOT Collect

• Contact lists or address books
• Browsing history or web activity outside the app
• Financial or payment information (handled by Apple)
• Health or medical data
• Biometric data (Face ID/Touch ID processed on-device only)
• Precise location without explicit permission

How We Use Your Information

We use your personal information only for the following purposes:

• App Functionality: Provide travel planning features, sync across devices, data backup
• Travel Services: Generate recommendations, itinerary suggestions, location-based features
• Personalization: Customize your experience, remember preferences
• Communication: Send important updates, respond to support requests
• Improvement: Analyze usage patterns to enhance app features (anonymized data only)
• Security: Protect against fraud, abuse, and security threats
• Legal Compliance: Meet legal obligations and enforce our terms

Legal Basis for Processing (GDPR)

• Consent: When you explicitly agree to data processing
• Contract Performance: To provide the services you've requested
• Legitimate Interest: For app improvement and security (anonymized data)
• Legal Obligation: When required by applicable laws

Data Sharing and Third Parties

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes, ever. Limited sharing occurs only in these specific circumstances:

Service Providers

• Apple iCloud: Secure data backup and sync (if you enable this feature)
• Analytics Services: Anonymous, aggregated usage statistics only
• Email Service: For sending notifications and communications (waitlist emails)
• Cloud Infrastructure: Secure servers for app backend (encrypted data only)
• Travel APIs: For destination information and recommendations (no personal data shared)

Legal Requirements and Safety

• When required by law, court order, or legal process
• To protect rights, property, or safety of users or others
• In connection with legal proceedings or investigations
• In case of business transfer or merger (with equivalent privacy protection)

Data Security

I implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

Subscription and Payments

Journie offers both free and premium subscription tiers. Premium subscriptions are processed through Apple's App Store and are subject to Apple's Terms of Service.

Auto-Renewable Subscriptions

• Free Trial: If offered, the free trial period will be clearly displayed before purchase
• Auto-Renewal: Subscriptions automatically renew unless cancelled 24 hours before renewal
• Managing Subscriptions: View and cancel in iPhone Settings > Apple ID > Subscriptions
• Refunds: Handled according to Apple's App Store refund policies

Your Rights and Choices

You have comprehensive rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Portability: Export your data in a machine-readable format
• Right to Restrict Processing: Limit how we use your data
• Right to Object: Opt out of certain data processing activities
• Right to Withdraw Consent: Revoke previously given consent
• Location Controls: Enable/disable location sharing at any time

Data Retention

I retain your personal information only as long as necessary to provide you with services and as described in this Privacy Policy. When you delete your account, your personal data will be permanently deleted within 30 days.

Children's Privacy (COPPA Compliance)

Journie is designed for users 13 and older. We do not knowingly collect, use, or share personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

If we discover that we have inadvertently collected personal information from a child under 13, we will:

• Delete the information immediately
• Not use or share the information
• Take steps to prevent future collection from that user

Parents: If you believe your child under 13 has provided personal information to us, please contact us immediately at the contact information below, and we will promptly delete all associated data.

Changes to This Policy

I may update this Privacy Policy from time to time. I will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Journie after any changes constitutes acceptance of the new Privacy Policy.

International Users and Data Transfers

Journie complies with international privacy laws including:

• GDPR: European Union General Data Protection Regulation
• CCPA: California Consumer Privacy Act
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• LGPD: Lei Geral de Proteção de Dados (Brazil)
• Other applicable regional privacy regulations

Data Transfers: Your personal information may be processed in countries other than your own. When we transfer data internationally, we implement appropriate safeguards including standard contractual clauses and strong encryption.

Contact Information and Data Protection Officer

For any privacy-related questions, concerns, or requests regarding your personal data, you can contact us:

• Email: privacy@journie.app
• Response Time: We will respond to all privacy inquiries within 30 days
• Data Protection Officer: Available for GDPR-related inquiries

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your privacy concerns adequately.